Customer story

Building Sustainable Data Governance Practises at Heineken Netherlands

Location

Leiden

Category

Data Governance

Industry

Beverages

The challenge

In today’s data-driven landscape, organisations face increasing pressure to manage their data effectively and responsibly. For Heineken Netherlands, a renowned global leader in the beverage industry, establishing a robust Data Governance organisation was crucial. Heineken recognised the need to optimise its data assets to drive strategic decision-making and operational efficiency. In 2018, Heineken Netherlands partnered with Clever Republic to establish a robust Data Governance organisation from the ground up, as part of their newly formed Data & Analytics Office. Their goal was to implement a comprehensive Data Governance framework to manage and optimise their data assets effectively while directly showing business value. This initiative aimed not only to ensure data consistency and trustworthiness but also to align with Heineken’s broader vision of innovation and excellence in the beverage industry becoming the best Digital connected brewer.

What they said

"Clever Republic played a crucial role in helping us lay the foundation for our Data Governance initiative. Their expertise and dedication were instrumental in guiding us through the implementation process and selecting the right tools for our needs."

What we did

Clever Republic began by conducting a Proof-of-Value to demonstrate the potential benefits of Data Governance within Heineken Netherlands. Subsequently, Clever Republic collaborated with their Data & Analytics team to define the requirements for a Request for Proposal (RFP) and assisted in selecting appropriate Data Governance tooling, ultimately choosing Collibra. Clever Republic proceeded to implement Collibra from the ground-up and based on business use cases, encompassing various components such as the Asset Model, Meta Model, Data Catalog, Business Glossary, User Roles, Active Directory Integration, Workflows, and Report Integration. Additionally, Clever Republic provided comprehensive training to ensure smooth adoption across the organisation.

What we achieved

The collaborative efforts between Clever Republic and Heineken Netherlands were acknowledged with an “Honorable Mention for the Collibra Data Intelligence Program of the Year 2020” by Collibra during their Data Citizens 2020 event. Beyond the local implementation, Clever Republic extended its support to Heineken Global in their initial steps to roll out Collibra to 78 countries. By establishing a solid Data Governance framework supported by a business focused Collibra implementation, Clever Republic empowered Heineken to effectively manage their data assets and drive strategic decision-making at both national and international levels. This initiative not only enhanced data consistency and trustworthiness but also positioned Heineken as a leader in data governance within the beverage industry, aligning with their vision of innovation and excellence.

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